Voicemail

Why is my Blackberry Pearl contantly showing the icon for new voicemail?

The image denoting new voicemail is constantly showing on my Blackberry Pearl. When I dial my voicemail there is nothing new. How do I get rid of this?

Public Comments

1. Call customer support
2. It may not necessarily be an indication that you have NEW voicemail, but maybe it's letting you know there are Voicemails period (i.e. old saved voicemails). Or maybe you need to contact your provider and have them resend the book to it. I can't remember what the book was called but it resets quirks and usually fixes a lot of issues with BlackBerrys. I think it's called a service book
3. check your mail settings under voicmail and there should be a voicmail count.. just check "clear count"